Shipping Policy
Your order will ship completely free if your order fits ALL of the qualifications listed below:
• Your order is paid in advance.
• Your order is not considered oversize, and/or overweight.
• Free shipping is available only to the 48 contiguous states: (excludes Alaska, Hawaii, and all US Territories, APO/FPO and international countries). An invoice will be sent for additional charges for any shipments not in the free shipping area.
Please note an invoice for additional charges will be sent if the criteria is not met:
• Free shipping refers to standard ground shipping only.
• Skil-Care, and Complete Medical products do not qualify for free shipping and is calculated at checkout.
• All freight items do not qualify for free shipping.
• ORM-D items, HAZMAT items, and consumable items that require special shipping do not qualify for free shipping.
• Please note we do not allow cancelling orders for nonpayment of shipping fees.
Please make sure that you provide a correct address or you may incur address correction charges or reshipment charges (free shipping only applies once). Please also make sure to accept the package when delivery it attempted because if it gets returned to sender, you will be responsible for the actual reshipping fees. An Invoice will be sent for additional charges under these circumstances.